Social selling and its importance. Many of us have gone through the word “social selling,” but you aren’t sure about the word? Here we are going to get it for sure. Social selling is nothing but the practice of using a brand’s social media pages or channels to build a connection with prospects, or develop the prevalent connection and engage with potential leads. These tactics help the business reach its sales target.
You can relate it to modern relationship-building. You have potential and loyal customers. Here you will actively be in connection with these potential customers through social media. By doing this, your brand will be the first choice of the prospect when they plan to make a purchase. Priority will be given to the platform which is involved in social selling. This social selling method also replaces outdated relationship-building and sales techniques.
What’s the concept?
Many people misunderstand the concept of social selling. It’s not about reaching out to strangers with unsolicited messages and calls. It not only adds new contacts to your contact list, it’s about making value-added interactions that are meaningful and that explain how the brand can help you solve your problem. This is a process where you build trust and loyalty. This social selling is not a different method of sales. If your brand has a Facebook page or an Instagram page and you are active on that platform, then you are already engaged in the basics of social selling.
Why should you care about social selling?
There are a number of reasons that prove the importance of social selling. Much research has proved that social selling works and businesses that prioritize it are more likely to reach their sales target. The next considerable reason is that it helps your sales team build strong relationships. After the impact of COVID 19, this is the perfect time to take social selling into your own hands. Experts insist this because there is no need to create a separate niche for this. People are already engaged in social buying, and it is very easy for us to attract them. The next thing to consider when choosing social selling is that your competitors are already doing that, and if not, then you have to face the risk of losing potential customers.
Still, Twitter and Instagram are known to be great platforms for social selling because of their ease of interaction with worldwide customers. Keep an eye on existing customers; engage with followers; and focus on prospects and competitors.