User-generated content its advantages and tips will help you understand the benefits of using UGC in your campaigns. First of all, what is user generated content? It can also be called as consumer generated content. It is the content created by the consumers and these contents are published through social medias. There is no rule that the content should only be in written form. It comes in many forms including videos, images, podcast, reviews and even testimonials. To be very simple, if you buy a product from a particular retailer or website or from any source. You will be giving reviews to those products or services that you took from those mediums. These reviews may be in the form of videos that you made, or images that you edited etc. This is known as User-generated content.
From where UGC comes:
The next question will be, that the UGC content come from only the consumers. No, it may come from brand loyalists, advocates, fans or may be from employees. Brand loyalists are the most dedicated customer to a particular brand. They will be more enthusiastic about the brand and also easy to reach out and produce specific UGC content.
What is EGC:
Next comes EGC content, that is Employee-generated content. This will show you the value and story behind your brand. This is nothing but the working image or videos of the employees. It may be like your team may be discussing about the way that they love working for the company is known as UGC contents. It may result in the showcase of authenticity and brand identity.
Is UGC important?
If you ask me why user-generated contents are important, it is mainly for the influence over the engagements and develop convo with your buyer’s and for the improvement of conversation rate over email, check in check out pages and in various social media pages.
Authenticity:
So, its common to have this doubt that authenticity takes brand to the higher levels but how. Now a days brands have a huge competition among them selves and due to lot of brands the consumers also very selective about the brands that they have to choose. They choose the brand by the interaction they attain. At this case, people prefer to give importance to the authentic content as equal as quality of your service or product.
Why UGC is best:
So be careful to stick with authentic content. Don’t go with fake UGC’s. It will seriously affect your brand. Make sure that your UGC’s should come from either your consumers, brand loyalists or else from employees. There are many alternatives to UGC like appointing an influencer. But this is more cost effective, whereas hiring an influencer can costs in millions. So, UGC is the cost-effective method to scale up you brand and it only demands connection with most important people and creating a curiosity to your audience about being featured in your brand. This may work for both big brands and also for the budding brand. To all hierarchies UGC is cheaper, easier and most interactive method than in investing large scale campaigns. Understand the User-generated content its advantages and tips and make use of it to build your brand.