What is Marketo and Marketo marketing? Marketo is nothing but software that helps marketers to automate their tasks and to manage multi-channel programs. It’s a marketing software as a service platform (SaaS). It is an American software company and is headquartered in San Mateo, California. Adobe, a digital experience software business, acquired Marketo in 2018 and brought Marketo’s engagement platform to the Adobe Experience cloud. It added richness by bringing together Adobe Experience cloud analytics, content, personalization, advertising, and commerce capabilities with Marketo’s lead management and account-based marketing technology. After this, the respected officials also said in the Adobe press release that it will provide B2B companies, that is, business-to-business companies, with the ability to create, manage, and execute marketing engagement. Most of its customers are B2B, but it can be easily used for B2C also. This platform is especially designed to help businesses assess and also automate marketing tasks. Marketo creates and sells automation software to marketing services. This platform records the behavior of customers through various digital channels like mobile devices, email, search advertisements, and websites to enable automated marketing campaigns and build sales.
It will record details such as the site used by the customers, time they spent on the site, content they viewed, the day the customer visited and it also tracks the time. This platform helps to understand the customers’ conversations and sales. It also records additional customer data, including address, email, phone number, job, company, etc. It is almost clear about the activity of Marketo. Now let us see the features enabled in Marketo. This marketing technology enables us to do lead management, lead nurturing, marketing automation, lead scoring, account based marketing, customer base marketing, mobile marketing, search engine optimization, digital advertising, email marketing, real time personalization, Website personalization, Web activity tracking, marketing ROI, event marketing, Bi-directional CRM synching, consumer marketing, CRM Integration, Campaign Dashboards and Reports, Marketing Calendar, Anonymous Retargeting, Advanced Report Builder, Revenue Attribution, Opportunity Influencer Modeler.
What is Marketo and why is Marketo marketing never fulfilled without marketing automation? So, what is marketing automation? It is used to complete repetitive marketing tasks such as developing or nurturing content, generating sales leads, and personalising marketing messages. It will do the process in an automatic way, and it will save the time and effort of marketers. Marketing automation has become the coolest thing to be done with, and research shows that three out of four companies use a marketing automation tool, and Marketo is one of the most popular among them. It is used by Adobe Campaign, HubSpot, Oracle Eloqua, Salesforce Pardot, Act-On, and Sharp Spring. Most small-scale businesses will involve themselves in maintaining the personal touch. But as soon as the business grows, it’s not that easy to send individual emails to the leads. It is important to find an alternative way to keep in touch with leads and people in different customer lifecycles. The same thing happens when small-scale business people can depend on customer service when they have only a handful of clients, but when the customer base grows, it’s not easy to solve their problems or needs and answer their queries easily. This is where automation becomes useful.
It also includes some extra useful features, like email testing on various parts of outbound emails. It enables users to test multiple subject lines and enable different times for sending emails to increase the rate of conversation. The subject line is the most popular marketing email element to test, followed by the content of the message. Email testing is to improve the engagement score, and there are two types of testing: A/B testing and email champion. The engagement engine enables us to learn the client’s behavior and increase engagement. An engagement score is a single number that measures how your customers are engaged with your service and how your free trial prospects are. Each customer will have their own score based on the high usage of your services or products. If it’s high, then the customer is happy with your service. It also allows marketers to customize the web pages. Marketo has also seen two major acquisitions in 2018. Brian Glover, product marketing director for Marketo Engage, said that there were many integrations after the acquisition by Adobe and that he had also seen integrations in the platform after the acquisition of Bizible, four months before the Adobe acquisition. The Adobe acquisition also accelerated the integration of exciting features in areas such as artificial intelligence, behavioral intelligence, and account-based marketing. As a part of the Adobe suite of products, the behavioral data capture enables access to the data analytics that enables marketers to track people’s buying behavior and use that data. Marketo also offers AI tools that analyze the email content served to customers, access the customers’ preferences, and give them personalized advertisements or campaigns to cover.